I called at 3pm and even though on phone to another customer called me back within 5 mins…. and arrived at the house on Friday afternoon and fixed the door within the hour ! I am a first time customer and trusted to pay via BACS… must admit I have not done so yet as been a busy week so shattered from work but will do in the morning…. Also knew it was urgent as we have dogs and was very aware and made sure they did not escape. Good service. Decent bloke.And also sorted out the door balance as it had been letting in cold air. Very Good job and worth the money.