I called Stephen when I had a problem with my father locking his carers out by mistake. Stephen recommended a different type of lock over the phone. He came to the house at exactly the time he said and went through all the locks, giving us anti-theft advice as he did so. He even re-assembled one of the door handles that had been incorrectly put together. I cannot recommend him too highly, he left my father’s property secure and with an up to date easy to use and secure lock. Don’t hesitate to use Stephen, he is one of a vanishing breed, a expert who really knows his job and never lets his customers down.