Totally satisfied with the service which was carried out. Steve was very professionally, helpful and charged exactly the quoted price with no surprise extras. We were accommodated with a very speedy response as the door was broken in the locked position. No hesitation at all in using the company again or recommending them to friends or family
Steve arrived when he said and charged what he quoted over the phone. He did not build up the price like some we have experienced. Our window is back in working order and would always call on him again if we had a problem. So would not hesitate to recommend him
Excellent, prompt and efficient service. Broken window mechanism, which I thought would cause problems to sort out, was fixed very quickly. Very reasonable price too. Steven is the kind of tradesman you would be happy to have working in your home. Would highly recommend.
Called at 9 and Steve arrived before 2. Repairs carried out quickly and efficiently saving us having to buy a new door. Would definitely recommend to family and friends
Excellent service. We couldn't be more pleased. Repair done when promised and a couple of extra jobs as well, nothing too much trouble. I will use Mr. Fretwell again if required and would recommend him to anyone.
Contacted Steve about a problem upvc bathroom window which we were unable to unlock and open. Steve came on the arranged day and stripped the window down changed the handle and left everything clean and tidy. As the repair wasn't straight forward we expected to pay the higher of the two estimates given, nice surprise it was the lower. We are happy to give a 5 star rating.
Quick professional service which met all needs, thanks.
Having rung Stephen in the morning, with a basic description of what was the problem with a front door lock, he provided not only good advice over the phone but excellent service when fixing the problem. Very helpful and very knowledgeable
Stephen came out as promised and on time. He carried out the work efficiently. He was very friendly and explained everything fully and gave advice. We are very pleased with the work he did and feel much more secure. We would recommend him without hesitation. Thanks!
I was very pleased with the speedy response to fix the problem. Stephen was very professional and friendly, would not estate to use him again.